FAQ's

What is Smashers?

Smashers is India’s best Fantasy Sports platform, with a rapidly growing user base and exponentially increasing popularity.

How do I sign up on Smashers?

Easy breezy! Once you are on Smashers.in, choose your sport and register by filling out a short form, or just log in with your Facebook or Google+ account to play in our Fantasy Cricket League.

Why can’t I log in to my Smashers account?

Sorry for the inconvenience! Please check whether you entered the correct email address and password and try again. If you have forgotten your password, click on “Forgot Password,” enter your email address registered on Smashers.in, and we will immediately send you an email with a link to reset your password. Follow the instructions given and you will be able to play online Fantasy Cricket games on Smashers.in.

How do I change my password?

When you are logged in, look for the option “Change Password.”

How many accounts can I create with the same email address on Smashers Fantasy Sports?

You can create only one account with one email address on Smashers.in. Not only that, you are prohibited from creating more than one account on Smashers.in. Creation of multiple accounts by a User violates our Fair Play Policy.

Can I update/edit my user information?

Of course, you can! All you need to do is log in to your Smashers account and click on “Edit Profile” on the top right of the page. You can edit your date of birth, address and state if your Smashers account is “Unverified.” Remember, the name chosen by you and the email address registered once cannot be changed.

How do i verify my Smashers Account?

Account verification is three step process
Step 1: Email verification is the very first step. Enter your email ID. You'll receive an email from us requesting for your confirmation.
Step 2: You can submit either your Aadhar card or PAN card through the option 'ID Type'
ii)Enter which form of information you're willing to submit through a drop down.
 iii)Enter your date of birth. 
 iv)Enter the PAN/AADHAR card number. 
 v)Upload an image of your ID, where we can see the date of birth and ID number clearly
Step 3 - Click on ‘Submit'. Your verification will be completed within 3-5 working days.

When can I withdraw money from my Smashers wallet?

There are few benchmarks to be completed by users for withdrawals on Smashers.


i) A player has to deposit a minimum of Rs. 50 to start withdrawals on Smashers.
 Example: If a user has deposited Rs. 30 in the Smashers wallet & has won a 2,000 rupee cash contest, now he/she has to deposit at least Rs. 20 more to be eligible for withdrawals.
ii) Completion of “Step 1(email verification) and Step 2(PAN CARD verification)” confirms that KYC and your account is verified and will be elgible for withdrawls.
I
f the above benchmarks are met, then you can start withdrawing money from your Smashers wallets.

I did not get any confirmation email after I signed up. What do I do?

a. Maybe you did get an email but it got marked spam and went to your “Spam” box in your mailbox. Please check your “Spam” box and mark the email from Smashers as “Not Spam.” Also, add promotions@smashers.com to your contact list so you can continue receiving emails from us.
b. You might not have entered the correct email address while registering. For any assistance, please reach out to us and we will help you with the steps to play online Fantasy Cricket games on Smashers.

I don't know much about cricket. Can I still play?

Yes, you can! Just check out our “How To Play Smashers Fantasy Cricket” section!